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VIVOTEK Introducing Global Five-Year Warranty, Elevating After-Sales Service to Uphold Sustainable Commitment

Tuesday, March 5, 2024

LEXIS SA (, official representative of the world-class provider of IP security solutions, VIVOTEK, network cameras and network video recorders (NVRs) will be upgraded to a global five-year warranty, meeting the highest industry warranty standards. 

The company is committed to delivering high-quality products and efficient after-sales service, actively promoting standards that enable products to continue functioning after repairs and partnering with customers and distributors to promote eco-friendly business practices, continuously leading the security industry. 

Thanks to advanced R&D and more than twenty-four years of industry experience, VIVOTEK has integrated advanced AI edge computing into its products, meeting the demands of the rapidly growing AI market, highlighting the powerful capabilities of its products.

Applying rigorous customer evaluation for technical support, VIVOTEK has achieved over 90% customer satisfaction for six consecutive years since 2017, remaining steadfast in its commitment to improve its service quality.

The extension of the product warranty to five years proves the company's high confidence in its solutions and applies to equipment purchased from January 1, 2024, according to the following warranty policy.

VIVOTEK's advanced monitoring solutions are available through the official LEXIS partner network in Greece and Cyprus.